Open redesigns
Macromedia has taken a beating over its new site for the last ten days. When launched it was all-Flash and unbelievable slow. Now it’s back to being primarily HTML and is much better. There still are problems that are probably coming to the surface only because people are so thoroughly critiquing it (for example, try accessing the site’s “Accessibility” page from the homepage without a mouse).
But the one thing Macromedia did do from the start was invite feedback through Web forms, mailing lists, and polls. I, like many, submitted my comments. After completing the poll, they even followed up with me to get more specific details about the problems I was encoutnered.
Although many of these problems should have been ironed out in its own private testing, Macromedia listened to its critics. The result was the current design and a public and informative mea culpa.
It would be terrific to see this kind of openness for all major site redesigns.
Just discovered CTRL-Tab cycles through Mozilla’ tabs. Nice.